Services


Lettings Service

ONLY 5% + VAT (6% inc. VAT) FOR NEW LANDLORDS and our standard fee for Lettings Service is 9% + VAT (12% inc VAT)

  • Accurate Valuations  - Maximise rental income with expert market appraisals.

  • Strategic Marketing  - Your property showcased across leading platforms to attract quality tenants

  • Accompanied Viewings  - Professional and flexible viewing arrangements to secure the right tenants.

  • Comprehensive Tenant Referencing  - Full background checks, including Right to Rent verification.

  • Seamless Tenancy Agreements  - Legally compliant contracts tailored for your peace of mind.


Full Property Management Service

Full Property Management Fee 6% + VAT (7.2% inc. VAT) + Letting Fee Applicable

  • Dedicated Property Manager  - A single point of contact to handle all aspects of your tenancy.

  • Landlord Portal  - 24/7 access to tenancy documents, statements, and updates.

  • Trusted Contractors  - Fully vetted professionals providing cost-effective maintenance solutions.

  • 24/7 Emergency Repairs  - Immediate response to urgent maintenance issues, ensuring tenant satisfaction.

  • Comprehensive Inventory Services  - Detailed check-in and check-out reports for full deposit protection.

  • Expert Rent Management  - A dedicated finance team overseeing rent collection and arrears.

  • Fast Rent Processing  - Rent collected and transferred to your account within 3 working days.

  • Proactive Arrears Management  - Less than 1% of rents in arrears thanks to our robust chasing system.

  • Clear Monthly Statements  - Income & expenditure breakdowns to simplify tax reporting.


Short Let Management Service

Short Let Management Fee – 17.5% + VAT (21% inc VAT) – INCLUDES FULL PROPERTY MANAGEMENT

  • Maximised Rental Income   - Dynamic pricing strategies to ensure optimal returns.

  • Comprehensive Marketing   - Listed on top short-let platforms to attract high-quality guests.

  • Guest Screening & Verification   - Ensuring responsible and reliable tenants.

  • Seamless Check-in & Check-out   - Hassle-free key management and property handovers.

  • Professional Cleaning & Maintenance   - High standards maintained between stays.

  • 24/7 Guest Support   - Dedicated team handling inquiries, issues, and emergencies.

  • Fast Payouts   - Rental income processed and transferred quickly.

  • Detailed Financial Reports   - Clear income & expense tracking for effortless tax reporting.

  • Full Property Management   - Hands-off hosting with expert oversight and care.


Let + Rent Management Service

Rent Management Fee 3% + VAT (3.6% inc VAT) + Letting Fee Applicable

  • Dedicated Finance Manager   - Expertly handling rent collection and arrears for seamless cash flow.

  • Fast Rent Transfers   - Rental payments processed and deposited into your account within 3 working days.

  • Proactive Arrears Management   - Industry-leading system ensuring rent arrears are chased effectively

  • Clear Financial Reporting  - Monthly income & expenditure statements to simplify tax reporting.

  • 24/7 Landlord Portal   - Instant access to all documents, statements, and tenancy details.

  • Optional Inventory Services   - Professional check-in and check-out reports for added security.


Fees


For Assured Shorthold Tenancies (ASTs)

  • Holding Deposit equivalent to one week’s rent*

An AST tenancy is where the tenant is an individual, the rent is less than £100,000 pa, the property is the tenant’s principle home and the landlord is not a resident landlord.

For all other non-AST tenancies

  • Holding Deposit equivalent to one week’s rent*

  • Preparation of tenancy agreement - £200 per tenancy

  • Referencing fee – individual applicant, guarantor or company - £50 per reference

  • Inventory check-in – varies depending on size of property

All offers are subject to contract.

*If your offer is accepted, this amount will be deducted from your initial rental payment, ensuring you do not pay it twice. However, if you withdraw your offer or if the tenancy application cannot proceed due to misleading or incorrect information provided by you, all or part of this amount may be non-refundable. For full details, please refer to the conditions outlined in the holding deposit receipt form.

Additional Charge

ASTs

  • Change or amendment to terms during tenancy, requested by tenant (ASTs), this includes change of sharer - £50 or reasonable costs

Non-ASTs

  • Preparation of renewal tenancy agreement for non ASTs - £200 per tenancy

  • Change or amendment to terms during tenancy, requested by tenant (non-AST) - £100

  • Referencing proposed new tenant/guarantor (non-AST) - £50 per referencing

  • Tenancy deposit protection administrative charge (non-AST) - £50

Early break of contract

If you request to end your tenancy before the agreed end date in the tenancy agreement (or in accordance with a break clause, if applicable), your landlord is not obligated to agree. However, if they do consent, they may require you to cover any financial losses they incur as a result. These may include:

  • An amount equivalent to the letting fee your landlord has already paid to us, calculated on a daily basis, from the date you wish to end the tenancy until the earliest contractual end date – varies

  • The landlord’s cost of the preparation of a new agreement - £400

  • The cost of an inventory check out – varies depending on size of property

Late rent payments

  • Interest charged once rent is overdue by 14 days or more and applied from the first day of the arrears period - 3% above Bank of England Base Rate

Lost keys or security devices

  • The cost of replacing lost keys or security devices – actual cost of replacement the keys or locks at the property

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